Outsourcing Solutions for DME Suppliers

Managing Durable Medical Equipment (DME) supply processes can be challenging and time-consuming. At MedAzure, we simplify these complexities for DME suppliers. From handling prescriptions and documentation to ensuring smooth reimbursement processes, we offer comprehensive outsourcing services tailored to your needs. Whether you require full-service management or customized solutions for specific areas, we’re here to optimize your operations, helping you focus on growth and enhancing customer satisfaction.

Service Timelines & Success Rates:

• Records Retrieval: Receive Detailed Written Orders (DWO) and medical records within 5-7 business days.
• Eligibility Verification (EV): Fast, accurate patient eligibility checks completed within 1-2 business days.
• Pre-Authorization: Obtain pre-authorization approvals in just 1-2 business days.
• Billing & Claims Submission: Submit precise and compliant claims within same day or up to 2 business days of the product delivery date
• Claim Follow-up & Denial Management: Follow up on claims within 7-10 business days and resolve denials within 5-7 business days.
• Patient Collections: Decrease patient balances by 20%-30% within 30 days.

By streamlining these critical processes, we help your business operate more efficiently and improve overall performance. Let us take care of the administrative complexities so you can focus on what matters most—serving your customers and growing your business.

Outsourcing Services for Healthcare Providers

Managing administrative tasks is a constant challenge for healthcare providers. At MedAzure, we offer comprehensive outsourcing solutions designed for hospitals, clinics, doctor’s offices, and other healthcare organizations. Our services streamline operations, reduce overhead, and improve efficiency across claims management, patient scheduling, credentialing, billing, and coding.

Here’s a detailed overview of our services:

Service Timelines & Success Rates:

• Patient Scheduling: Appointments scheduled within 1 business day.
• Eligibility Verification: Completed in 1-2 business days.
• Pre-Authorization: Approvals secured within 3-5 business days.
• Coding & Documentation: Clean claims submitted within 2-3 business days.
• Claims Management: Claims processed efficiently within 3-5 business days.
• Denial Management: Denied claims resolved within 15-30 business days.
• Patient Billing & Collections: Outstanding balances reduced by 15%-20% within 30 days.
• Accounts Receivable Management: Aged AR reduced by 20%-30% in 60 days.
• Financial Reporting & Analytics: Reports delivered within 5-7 business days.

Let us manage the administrative complexity, allowing your practice to focus on what matters most—delivering exceptional patient care and driving business growth.

Medical Record Retrieval Services

At MedAzure, we provide Medical Record Retrieval Services for a wide range of clients, including DME suppliers, insurance payers, healthcare providers, attorneys, and other third-party entities. Our fast, accurate, and compliant retrieval of medical records supports your claims processing, litigation efforts, and medical assessments. Let us handle the paperwork so you can focus on your core business operations.

Standard Timeline & Success Rates:

Medical Record Retrieval:

• Standard TAT: Records retrieved within 7-14 business days, depending on the provider and complexity of the request.
• Urgent/Expedited TAT: 3-5 business days for urgent cases requiring faster retrieval.
• Success Rate: 95%-98% accuracy in retrieving the correct records
• Follow-up & Status Updates: Follow-ups every 3-5 business days until records are received, with a 90%-95% resolution rate.

Handling of Missing Records:

• TAT for Missing Records: If records are unavailable or incomplete, efforts are made to reconstruct or retrieve the missing information, typically within 7-10 business days.
• Success Rate: 80%-85% of missing records are successfully located.

Compliance & Quality Assurance:

• Fully compliant with HIPAA and other regulatory requirements
• 99% accuracy in retrieving the correct records.

By streamlining these critical processes, we help your business operate more efficiently and improve overall performance. Let us take care of the administrative complexities so you can focus on what matters most—serving your customers and growing your business.