Retrieval operations
Support provider outreach and follow-up for assigned requests.
Retrieval partner support
More capacity.
The same commitment.
Medical record retrieval support for retrieval companies, coding firms, audit vendors and medical-review organizations.
Discuss your needsKeep your review teams focused on their specialty.
When chart volumes grow or follow-up queues build, your reviewers should not have to absorb the collection work. MedAzure provides focused retrieval support, with provider outreach, request tracking and document checks.
Where we help
Focused on your work.
Coding & audit programs
Collect the charts and supporting documents required for your team’s work.
Backlog & project support
Address defined queues, seasonal volumes or time-bound retrieval projects.
The scope
Records we can pursue.
- Medical charts for defined review programs
- Supporting clinical documentation
- Requested billing records
- Outstanding records from assigned provider lists
What to expect
Clear ownership.
Practical follow-through.
- A defined scope and clear responsibilities
- Documented follow-up and exception handling
- Quality checks against agreed request criteria
- Progress reporting and escalation of blockers
Common questions
A clearer starting point.
Can we begin with a defined project?
Yes. We can scope a specific provider list, queue or retrieval program and agree on the work and reporting before starting.
Does this include coding or clinical review?
Retrieval is the core scope. Any additional review or coding service must be agreed separately.
How do we evaluate whether there is a fit?
We review your request volumes, document types, provider mix, current bottlenecks and quality expectations before defining the engagement.
Start a conversation
Let’s move your next request forward.
Tell us what you need. We’ll help define the next step.